Yes, we grade our pearls based on lust, imperfections & look. Grade rating from A-AAAA

Worldwide delivery with tracking number.

Average arrival is 10 business days

Process time is 1-5 business day

Standard 5-8 business days – AUD 25/ USD 16

Express 4-7 Business days – AUD 46/ USD 30

Once tracking number is sent you can track your number with https://t.17track.net/

Yes we can refund.

• Contact us within: 3 days of delivery if you seek for refund. 

• Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  
• Ship the order back to us no later then 20 days of arrival. 

• Request a cancellation or an order: within 12 hours of purchase.

Yes we can take custom orders. The best way for us to take them is for you to contact us via email. You can provide the picture of the finished product or item you would like to order.

Yes, we can provide engraving for you depending on the product. A small fee will apply based on the difficutly of the product.

Please check the customs duty requirements in the destination country, as we are not responsible for any duties.

As a wholesaler, a minimum order quantityapplies to some products. Please read the product description before making a
purchase.

Yes, most of the time, you can restock as our supply chain and production are very stable. However, due to the natural characteristics of pearl products, each batch may vary, and we might run out of stock. If any item
is out of stock or does not match the product picture as shown, we will promptly inform you and seek your confirmation.

Click the chat window in the bottom right corner for instant inquiries. We will respond to you as soon as possible. We are available 24/7, but if we are not, you can leave your email address for us to contact you.